WhatsApp Business API for Healthcare

Book more appointments, cut no-shows, and answer patients in seconds, all on the channel they check first

The WhatsApp Business API lets clinics, hospitals, labs, and wellness practices run patient communication from one dashboard: appointment booking, reminders, FAQs, and follow-ups. Transket brings it all together with no-code bots, campaigns, and a shared team inbox, built on the official, Meta-certified WhatsApp Business API.

15-day free trial. No credit card required. Cancel anytime.

9:41
M
Maple Health Clinic
online
Message
Tomorrow’s schedule
9:15 AM · Check-upNEW
Booked on WhatsApp at 9:04 PM
Slots filled this week96%
Booked while the desk was closed

Trusted by leading D2C and B2B brands worldwide

D2C Brand
Retail Co.
Fintech
Beauty Co.
FMCG
Wellness
Fashion
EdTech
D2C Brand
Retail Co.
Fintech
Beauty Co.
FMCG
Wellness
Fashion
EdTech

How Healthcare Teams Use Transket

Booking, reminders, ads, the front desk, and follow-ups, all in one place.

Let Patients Book Themselves, Any Hour

While your front desk is closed

Transket's no-code, drag-and-drop bot answers instantly, 24/7. It handles common questions about timings, location, services, and pricing, captures patient details, and books appointments while your front desk is closed. No developer needed.

WhatsApp use cases

  • Instant answers to timings, services, and pricing

  • Patient details captured in the chat

  • Appointments booked around the clock

9:41
M
Maple Health Clinic
online
Message
Answered instantly, 24/7

Where Transket Fits in Your Patient’s Journey

From the first ad tap to the next check-up, every stage happens on WhatsApp.

Step 1

Find

Ads, listings, and QR codes open a chat with your clinic.

Step 2

Book

The bot answers and books the slot, any hour of the day.

Step 3

Attend

Reminders and reports-ready alerts keep the visit on track.

Step 4

Return

Follow-ups and recalls bring patients back for the next visit.

Consent-first messaging, built for a sensitive industry

Few industries depend on trust the way healthcare does. Every message Transket sends goes only to patients who chose to hear from you, with opt-in and opt-out managed from the same dashboard as everything else. Unified consent management gives you a clear record of who said yes, to what. Transket is built entirely on the official, Meta-certified WhatsApp Business API, with enterprise-grade messaging infrastructure.

See how consent management works

Getting Started Takes Minutes, Not Months

15-day free trial. No credit card required. Cancel anytime.

1

Sign up on Transket

2

Complete embedded signup

3

Connect your WhatsApp number

4

Get messaging limits and go live

5

Start booking, reminding, and engaging

Fill Every Slot And Cut No-Shows

Your patients are already on WhatsApp. The next appointment is one conversation away.

15-day free trial. No credit card required. Cancel anytime.

Frequently Asked Questions

Everything you need to know about running patient communication on WhatsApp.

Yes. Patients message to book, reschedule, or ask about timings and location, and the bot responds instantly with slots your front desk controls. Confirmations and reminders go out on WhatsApp, where they are actually seen, which means fewer empty slots from silent no-shows.

No, and it should not. The bot handles logistics: booking, timings, directions, fees, and the preparation instructions you write, and hands anything clinical to your staff. You control every reply it sends, so nothing goes out that your practice did not word itself.

Yes, to opted-in patients. Reminders go out as approved templates with confirm and reschedule options in the chat, so a cancelled slot can be refilled instead of sitting empty. Because WhatsApp messages are seen in minutes, reminders actually land before the appointment, not after.

Every conversation sits on a contact record with tracked consent, and your team works from one controlled inbox rather than personal phones, which is itself a privacy upgrade over staff WhatsApp accounts. Health-privacy obligations vary by region and practice type; confirm your specific requirements with your own counsel.

Yes. The bot answers routine questions around the clock; anything needing judgement moves to the shared inbox where reception replies from the same clinic number, with the chat history attached. Patients experience one clinic, and nothing depends on whoever holds the phone.

No. Connect your clinic's WhatsApp Business number, set your booking rules and FAQ answers, and go live from one dashboard. You supply the schedules, fees, and instructions; the technical side is handled. Most clinic flows are live within a day.